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  Orders are usually dispatched the same day - or the very next working day!
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JUICERS AUSTRALIADelivery Information


  • Delivery Overview
  • Delivery Rates
  • Import Duties
  • Delivery Terms
  • Delivery Times
  • 9 / 11 Warning

  • Promt delivery Orders are usually *dispatched the same day / or the very next working day - (there maybe delays after holidays)
  • Dispatch times, Couriers: 9.30am and 1.30pm. Australia Post: 3.30pm,
  • You will be notified if there will be any delay in dispatching your order,
  • You may choose delivery via Courier or Australia Post; but due to the Post Code / delivery address, the Dispatch Department may have to make the final decision, e.g. if a customer chooses say Fastway Couriers to deliver to a Post Office Box, we would have to over-ride this option and use Australia Post instead,
  • Disclaimer: please take notice that depending upon the product and destination, dispatch staff reserve the right to make the final decision in which type of courier is used for the final delivery;
  • Small items / most accessories, are delivered via Australia Post,
  • Your order is processed by real people, not robots, so each order is handled with care,
  • A dispatch confirmation is sent via e-mail to online customers, usually on the evening of the day of dispatching, or the next morning. It includes the: 1) order confirmation, 2) date of dispatch, 3) courier and 4) tracking (** or consignment) number,
  • Most orders are dispatched from our warehouse in Brisbane with some items being dispatched from Melbourne,
  • Delivery costs are included in the prices shown for major items e.g. juicers, water distillers etc,
  • Accessory / part only orders will incur a postage & handling fee of $10.00 within Australia,
  • Accessory / part only orders will incur a postage & handling fee of $10.00 (or as applicable) for non Australian destinations,
  • International Customers are responsible for any import taxes, if applicable,
  • If you are not at home / work (your designated location / destination) when the Courier arrives, a note will be left informing you to make contact with the courier - to make another appointment time for delivery,
  • The delivery time will vary depending upon your location / destination (see 'Delivery Times' above),
  • If your product/s are not delivered within the proper time-frame, or if you have any other concerns, please e-mail JUICERS AUSTRALIA©™ here. For quick assistance, please include your Order Number, your name and product/s purchased.

* [Dictionary definition for "Dispatch" = "To send off from some destination..."]

(** Items sent from our Brisbane Warehouse via Australia Post, are allocated a 'consignment number' only, which cannot always be used for tracking parcel delivery. However we can use the consignment number as proof of purchase for insurance claims in the advent that the parcel may be lost or stolen)


  • Australia Post or Couriers: Delivery costs are included in the prices shown for major items e.g. juicers, water distillers etc, via your choice between Australia Post or Couriers (due to some destinations, the Dispatch Staff will make the final decision as to which courier is used, i.e. if you select 'Courier' for a PO Box, staff will use Australia Post, not a courier.)

  • Accessories Only Orders:
    1) incur a postage & handling fee of $10.00 within Australia,
    2) incur a postage & handling fee of $10.00 (or as applicable) for non Australian destinations.

  • Express Delivery: Australia Post offer no insurance on Express Post deliveries. Please TAKE NOTICE that if you choose Express Post, it is at your risk i.e. we accept no liability whatsoever in the event that your item/s are lost or stolen.

    If you would like your Juicer / Water Distiller etc. to be sent via Express Post, please indicate so on the secure order page in the Comments Section. You will be charged the difference between the registered Express Post cost less the standard post cost. If you would like your Accessory only orders sent via registered Express Post, you will be charged the full amount of Express Post.

  • INTERNATIONAL CUSTOMERS receive free insured product delivery to the countries listed as advertised.
  • IMPORT DUTIES: It is the sole responsibility of the customer to pay for any applicable import duties / taxes when importing JUICERS AUSTRALIA©™ products into their country.

  • For purchase by credit card, orders will be processed immediately upon receipt of order.
  • Electronic Funds Transfers (EFT) orders will be processed immediately after the transfer of funds is completed.
  • For payment by Cheque / Money Order, orders will be processed immediately after the Cheque / Money Order has cleared.

Orders are Dispatched the Same Day as ordered, or the very next working day - except during holidays
Australian Customers:
  • For customers in metropolitan / city areas of Queensland and New South Wales, please allow 1-3 business days from the time of processing for the products to reach you from Brisbane,
  • For customers in metropolitan / city areas of Australian Capital Territory, please allow 3+ business days from the time of processing for the products to reach you from Brisbane,
  • For customers in metropolitan / city areas of Victoria, please allow 4+ business days from the time of processing for the products to reach you from Brisbane,
  • For customers in metropolitan / city areas of South Australia and Tasmania, please allow 5+ business days from the time of processing for the products to reach you from Brisbane,
  • All products sent to Tasmania are dispatched via Australia Post,
  • For customers in metropolitan / city areas of Western Australia, please allow 6+ business days from the time of processing for the products to reach you from Brisbane.
  • For customers in metropolitan / city areas of Northern Territory, please allow 10+ business days from the time of processing for the products to reach you from Brisbane,
  • All products sent to Northern Territory are dispatched via Australia Post,
  • For Australian customers in country areas of any of the above states, please allow an additional day or two for your delivery.

New Zealand Customers:
  • Please allow 7+ business days from the time of processing for the products to reach you from Brisbane. (Disclaimer: please note that customs in your country can delay delivery by several days or weeks at their behest, which is totally beyond our control)

International Customers:
  • Please allow 10-15+ business days from the time of processing for the products to reach you from Brisbane, depending upon which country you reside in. (Disclaimer: please note that customs in your country can delay delivery by several days or weeks at their behest, which is totally beyond our control)

Q: "Exactly what time of day will my order arrive (i.e. what day / hour / minute)?"

A: Our Couriers and Australia Post deliver between 8am and 5pm during working days.

We are unable to give the exact day, hour or minute of delivery, as that is beyond our control as the couriers work to their own scheduling. However, all online customers are e-mailed a date of dispatch plus tracking number (** or consignment number), which can be presented to their courier for tracking / tracing purposes.

Also, if no one is at the customer’s home / work when the courier arrives, a card will be left so the customer may phone the courier to organise final delivery and approximate time of delivery.

(** Items sent from our Brisbane Warehouse via Australia Post, are allocated a 'consignment number' only, which cannot always be used for tracking parcel delivery. However we can use the consignment number as proof of purchase for insurance claims in the advent that the parcel may be lost or stolen)


PLEASE TAKE NOTE:

Due to the 9 / 11 demolition (wherein 7 large buildings were destroyed by professional demolition charges on September 11, 2001), and establishment of the New World Order, customs staff sometimes cause delays in delivery - which is beyond our control.



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